Untested backups
A backup job may report success without anyone confirming that data can be restored.
IT Solutions
Backups that are tested before you need them
Define what must be protected, how long it can be unavailable and how restores are checked, so recovery is a documented process rather than an assumption.
Backup scopeRestore testingRecovery planning
Remote services are available across Canada where suitable. Ontario is our initial focus, with on-site work by arrangement within approximately 150 km of Hamilton.
A recovery plan you can follow under pressure
The plan records what is backed up, who can restore it and what happens when systems are unavailable.
01
Identify critical data
Systems, files and applications are ranked by business impact and recovery need.
02
Configure and test
Backup coverage, retention and restore checks are agreed and documented.
03
Review and update
The plan is revisited when systems, data or responsibilities change.
Problems we help solve
Practical outcomes for the work that slows you down
Unclear recovery targets
There is no agreed view of how much data can be lost or how long recovery can take.
Single points of failure
Critical data may exist in only one location or depend on one provider account.
Features and capabilities
What is included in a scoped engagement
Backup coverage review
We identify what is protected, what is excluded and where gaps remain.
Restore testing
Restore checks are planned so the process is exercised before an emergency.
Retention and access
Retention periods and who can restore data are agreed and documented.
Recovery runbook
Key contacts, dependencies and steps are recorded for the people involved.
Industries and use cases
Where this service can help
These are relevant use cases. We distinguish potential fit from verified client experience and only reference work where evidence exists.
Professional services
Client files and correspondence can be prioritised for protection and recovery.
Trades and field services
Job records, estimates and scheduling data can be covered by a practical backup plan.
Small and medium businesses
A documented plan helps reduce confusion when a device or service fails.
How it works
A clear process from discovery to ongoing support
Assess the environment
We review users, devices, accounts, applications, connectivity and current support arrangements.
Prioritise risks and needs
Findings are grouped by business impact so urgent risks and practical improvements are clear.
Implement and document
Agreed changes are delivered, tested and recorded with responsibilities and dependencies.
Support and review
Ongoing monitoring, maintenance and review are provided where included in the agreement.
Complementary services
Related ways Proxen can help
FAQs
Frequently asked questions
Does a backup guarantee recovery?
No. Recovery depends on what is backed up, how quickly it is needed, provider availability and whether restores have been tested.
How often should backups run?
Frequency depends on how much data the business can afford to lose. This is agreed during planning.
Can you test an existing backup?
Yes, where access and provider support allow. The test scope is agreed before work begins.
Is backup included with managed IT?
Only where the service agreement includes it. Backup scope and third-party costs are stated separately.
Book a consultation
Tell us what you need backup & disaster recovery to do for your business
We will review the scope, systems involved and practical next steps. No obligation, and any fees or third-party costs will be discussed before work begins.