Managed IT & Business Support
Microsoft 365 set up for the way your business works
Proxen helps businesses organize their Microsoft 365 environment, resolve setup issues and plan changes with appropriate access and security controls.
Remote service is available across Canada where suitable. On-site visits may be arranged within approximately 150 km of Hamilton, depending on scope and scheduling.
A practical scope
Support shaped around your environment.
We start by understanding your current systems, business requirements, access needs and constraints. The agreed scope identifies deliverables, responsibilities, dependencies and work that needs a specialist or separate estimate.
Support can include
- Business account, user, role and licence administration.
- Business email and domain configuration assistance.
- Teams, SharePoint, OneDrive and file-sharing setup guidance.
- Multi-factor authentication and access-policy review where supported.
- Email or file migration planning and troubleshooting.
Plan changes with care
We use authorized administrative access, document changes and check the selected Microsoft subscription before promising a feature. Migration scope depends on source access, data volume, DNS, licensing and cutover needs.
Frequently asked questions
Questions about microsoft 365 support.
Can you help with Microsoft 365 sign-in or permissions?
We can investigate authorized access and configuration issues and recommend a controlled remediation.
Can you migrate from Google Workspace?
Migration may be possible after reviewing the source environment, data, DNS, licensing and cutover requirements.
Does Proxen resell Microsoft licences?
Licensing and billing depend on the purchasing arrangement and are confirmed before any sales commitment.